Autsorsa HR & BPO Solutions builds teams for international companies in Bulgaria and remotely around the world. Behind this work is the conviction that Bulgarian professionals can meet high professional standards and make a real contribution to global business success.

Past

The story of Autsorsa HR & BPO Solutions began with a specific need among Anagami's international clients. Besides accounting services, they were looking for a partner to build their teams in Bulgaria. At first these were finance and accounting departments. Gradually the work expanded to other functions, and the accumulated experience laid the foundation for building entire shared services centers.

For Angelina Borisova, this direction is also tied to her personal interest in recruitment. While building her first company, she chose the people for the team herself. She looked for professional skills, but also for a similar attitude toward work, responsibility and shared goals. In this way, her experience of building her own team became a service for other employers.

Founded in 2018, Autsorsa HR & BPO Solutions has developed a specialization in recruitment, managing remote and hybrid teams, and transferring business processes to Bulgaria.

Present

Today, the company takes responsibility both for finding the right specialists and for organizing their work. When building a shared services center, this means coordinating the transfer of activities, the formation of the team and everything needed for it to function on site.

Among the projects Borisova describes is the building of a team of 80 people in Bulgaria for a large German real estate company. Projects like this show the scale of the work: recruitment is the beginning of an engagement that continues with the management of people and processes.

"Good relationships are as much a priority as work well done," says Angelina Borisova.

This understanding also shapes the company's attitude toward its employees. It strives to balance the requirements of projects with people's different professional and personal priorities. For some, growth and taking on more responsibility come first. For others, flexibility and work-life balance matter most.

Future

The ambition of Autsorsa HR & BPO Solutions is to develop this model beyond Bulgaria. The experience gained in building teams and shared services centers gives direction for working in new markets and supporting clients in different countries. For Borisova, international growth begins with the readiness to think beyond the local market and to bring together people with whom you can achieve this goal.

Part of this perspective is also the opportunity for specialists in Bulgaria to build international careers from here. Working with foreign companies gives them access to different business practices, high professional standards and new responsibilities.

"There are no borders or barriers for abilities backed by ambition." — Angelina